Guest

Preview Tool

Cisco Bug: CSCuj82730 - DN showing wrong in recent call path when CFA is set

Last Modified

Dec 20, 2013

Products (1)

Known Affected Releases

10.0(2)

Description (partial)

Symptom:
DN showing wrong in recent call path when CFA is set

Conditions:
Steps to Reproduce :

1.	Create a site with Unified CM installed in it and register IP phone A (DN 2556) , IP phone B (DN 2160) ,IP Phone C (DN 2169) and IP Phone C DX650 (DN 2393).
2.	Set Call forward all In IP phone B  (DN 2160) to IP Phone C (DN 2169).and set CFA in IP phone C (DN 2169) to IP Phone D DX650(2393)
3.	Make a call from IP phone A (DN 2556) to IP phone B (DN 2160) the call will be forwarded to IP phone D DX650(DN 2393).
4.	Answer the call IN IP Phone D DX650
5.	Go to recent call and check the call Path 
 
Problem Description :when the call is forwarded to IP Phone D Dx650 (DN 2393) it shows Forwarded call FROM IP Phone C(Dn 2169) and FOR  IP Phone B(DN 2160) after going to recent call and checking call path  It should show FROM 2169 IP phone C DN and FOR 2160 IP Phone B DN. But its showing FOR as IP Phone A DN (2556) 
 
Expected Behaviour : When  we check in the recent call path also it should show FROM as IP Phone C DN and FOR as IP phone B DN
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.