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Cisco Bug: CSCuj82214 - Calls getting abandoned at UCCX with Regular and EC Finesse Agents

Last Modified

Feb 04, 2017

Products (3)

  • Cisco Unified Contact Center Express
  • Cisco Unified IP Interactive Voice Response (IVR) 10.5(1)
  • Cisco Unified Contact Center Express 10.5(1)

Known Affected Releases

10.0(1)

Description (partial)

Symptom:
Calls Getting Abandonded at UCCX

Conditions:
With Regular and EC Agents logged in with Finesse.
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Bug Details Include

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  • Status
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