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Cisco Bug: CSCuj82108 - MRL - can't add favorite successfully from Add Contact, 50% frequency

Last Modified

Jan 07, 2014

Products (1)

  • Cisco Jabber for iPhone

Known Affected Releases

9.6(0)

Description (partial)

Symptom:
sign in the same account both in iPhone and iPad, then set Add to Favorites ON in Add Contact and add a contact in iPhone, then the contact is in your Contacts list and Favorites list, then sign out and sign in, the contact disappears in Favorites.

Conditions:
Step to Reproduce:
1. sign in the same account both in iPhone and iPad;
2. for iPhone, Contacts page-> '+' -> Add Contact page -> Add to Favorites: ON;
3. add a contact from Add Contact page;
4. check Contacts list and Favorites list;
5. sign out and sign in;
6.check Contacts list and Favorites list again.

Expect Result:
in step 4 & step 6, the contact could be in Contacts list and Favorites list;

Actual Result:
in step 4, the contact is in Contacts list and Favorites list;
in step 6, the contact isn't in Favorites list.
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
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