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Cisco Bug: CSCuj79825 - Agent using Finesse Non-Master URL,login process is timed out

Last Modified

Jun 18, 2014

Products (1)

  • Cisco Finesse

Known Affected Releases

10.0(1)

Description (partial)

Symptom:
Agent using Finesse Non-Master URL,login process is timed out

Conditions:
In a HA/HAoWAN setup, If Node2 is master currently and agent uses Node1 URL and try to loginto Finesse UI, the finesse Login reported as timed out. it should redirect the agent to the master node and login successfully.
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