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Cisco Bug: CSCuj79729 - Presence service connected but self status still offline

Last Modified

Aug 01, 2014

Products (1)

  • Cisco Jabber for Mac

Known Affected Releases


Description (partial)

Presence service connected but self status still offline. After network flap phone control appears to have come back up but not IM.  Can see the remote presence information for contacts is available, but self status shows offline. 
XMPP shows connected.

If XMPP connected, and buddy presence can be seen, self status should be update too

Sometimes after network flap,  other service reconnected but IM not yet
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