Guest

Preview Tool

Cisco Bug: CSCuj77813 - Update failed on storage controller with error: Unsupported board

Last Modified

Jan 25, 2019

Products (1)

  • Cisco Unified Computing System

Known Affected Releases

2.1(3a)C 2.2(0.311)C 2.2(0.324)C 2.2(1.23)C 2.2(1.45)C

Description (partial)

Symptom:
When attempting to associated service profile to C-series in UCSM-Integration configuration, the associations fails. You may see these error during association.

1. Update failed on storage controller with error: Unsupported board
2. Error Enabling Local Disk Controller BootBIOS.

And UCSM FSM shows below symptom.

    FSM 1:

        Remote Result: Service Unavailable
        Remote Error Code: 4106
        Remote Error Description: Error Enabling Local Disk Controller BootBIOS
        Status: Associate Pnu OS Config
        Previous Status: Associate Pnu OS Config
        Timestamp: 2013-11-15T15:36:59.640
        Try: 1
        Flags: 0
        Progress (%): 66
        Current Task: Configure server with service profile org-root/org-HNAS-POD4/ls-pahmlgsbab01 pre-boot environment(
FSM-STAGE:sam:dme:ComputePhysicalAssociate:PnuOSConfig)

OR
    FSM 1:
        Remote Result: Failure
        Remote Error Code: 4124
        Remote Error Description: Update Failed on Storage Controller sys/rack-u
nit-28/board/storage-SAS-2 : Unsupported board
        Status: Associate Fail
        Previous Status: Associate Fail
        Timestamp: 2013-10-10T17:25:17.757
        Try: 1
        Flags: 0
        Progress (%): 47
        Current Task: Update storage controller image(FSM-STAGE:sam:dme:ComputeP
hysicalAssociate:StorageCtlrImgUpdate)

Conditions:
You may see this above error on below conditions:

1. During LSI 92xx Storage Controller  firmware upgrade.
2. During association of Service Profile to a rack server which has LSI 92xx Storage Controller.
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.