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Cisco Bug: CSCuj77472 - Call Disconnects- Agent2 is ringing and the Agent1 completes transfer

Last Modified

Dec 30, 2016

Products (1)

  • Cisco Unified Customer Voice Portal

Known Affected Releases

9.0(1)

Description (partial)

Symptom:
External Call - Agent completes a consultation transfer before Agent 2 (transferred to ) party answers the call or it is still in ringing state

Conditions:
CVP 9.0(1), Agent completes a consultation transfer before Agent 2 (transferred to ) party answers the call or it is still in ringing state
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  • Status
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