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Cisco Bug: CSCuj76467 - Locale Japan: AMWI is not working in 8831 IP Phone

Last Modified

Nov 05, 2014

Products (35)

  • Cisco IP Phone 8800 Series
  • Cisco Unified IP Phone 7971G-GE
  • Cisco Unified IP Phone 9951
  • Cisco Unified IP Phone 7962G
  • Cisco Unified Wireless IP Phone 7920
  • Cisco Unified IP Phone 7945G
  • Cisco Unified IP Phone Expansion Module 7914
  • Cisco Unified IP Phone 6941
  • Cisco Unified Wireless IP Phone 7925G
  • Cisco Unified IP Phone 6961
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Known Affected Releases


Description (partial)

Audible Message Waiting indicator is not working in 8831 IP Phone

1. Register 8831 IP Phone with CUCM 
2. Configure voicemail to 8831 IP Phone. 
3. Enabled the visual message waiting Indicator and Audible Message Waiting Indicator options
4. Make a call from IP Phone A to 8831 Phone and send voicemail
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  • Status
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