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Cisco Bug: CSCuj74902 - Post CUAC Installation - TSP Instance configuration required

Last Modified

Oct 17, 2013

Products (1)

  • Cisco Unified Attendant Consoles

Known Affected Releases


Description (partial)

It is advised that TSP instances, have the Provider Open Completed timeout set to 300s vs the default value of 50s. This is documented only for manual installations of TSP within the current webadmin and installation guide. 

Presumably this config would be presented in the webadmin and installation guide, following Step 21 (5-10). Since a server restart would be required following the edit, it may be best to advise not to restart in step 21, but to instead select no, change the TSP value, then restart.

For customers that have higher latency, they will find that without this config devices may fail to register with CUCM and they may receive errors upon opr login that the extension is unavailable to name two known possible side effects.
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