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Cisco Bug: CSCuj74060 - Wrap-up codes are not selectable

Last Modified

Jun 18, 2014

Products (1)

  • Cisco Finesse

Known Affected Releases


Description (partial)

Unable to select wrap-up codes for team. This applies to the Team Assignment gadget and occurs in all team assignment gadgets except for layout. The Team Assignment gadget is working correctly; it has more rows visible on one element than the parent container has space for, which creates two scroll bars, and is confusing.

When assigning wrap-up codes to a team in Finesse Administration:
1. Create more than 25 wrap-up codes in Finesse Administration.
2. At the team page, select more than 24 wrap-up codes.
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