Cisco Bug: CSCuj72419 - Remove ACD references for multi-channel in ICM Configuration Guide
Dec 29, 2016
- Cisco Unified Contact Center Enterprise
Known Affected Releases
Symptom: The Configuration Guide for Cisco Unified Intelligent Contact Management/Contact Center Enterprise & Hosted Release 9.0(1) incorrectly cites ACD support for non-voice agents. Conditions: None.
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Bug Details Include
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