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Cisco Bug: CSCuj71834 - Jabber for MAC 9.2 on prem config guide needs mailstore added

Last Modified

Feb 06, 2017

Products (1)

  • Cisco Jabber for Mac

Known Affected Releases

9.2(1)

Description (partial)

Symptom:
Jabber for MAC 9.2 doesn't show phone account options or voicemail icon on the jabber client unless you add a mailstore UC service in addition to the vociemail service steps already documented. If you only have voicemail UC service on the service profile configured and in the profile, it will not show up. We need to document that the mailstore UC service is required if they want the voicemail icon and phone account options to show up.

Conditions:
Someone following Jabber 9.2 on prem guide here....

http://www.cisco.com/en/US/partner/docs/voice_ip_comm/jabber/mac/9.2.1/JABM_BK_CB0ACEBC_00_cisco-jabber-for-mac-installation_chapter_010.html
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Bug Details Include

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