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Cisco Bug: CSCuj71798 - Forwarded call divert phone hang

Last Modified

Oct 21, 2013

Products (1)

Known Affected Releases


Description (partial)

Unable to select voicemail box when diverting a forwarded call from call alert dialog.

1. Call manager has legacy immediate divert service parameter set to false (it's default value is true)
2. User is trying to divert a forwarded call from call alert dialog.
3. Both original number (the one that caller originally dialed) and forward destination have voicemail box configured.
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