Cisco Bug: CSCuj71141 - Incorrect login and RT data from OPC
Feb 12, 2018
- Cisco Unified Contact Center Enterprise
Known Affected Releases
Symptom: Incorrect agent skill group real time data and incorrect agent association on CTI desktop when logging in agent with no attributes Conditions: Happens when an agent who was part of one or more PQs, logs out , and then you remove all attributes. When logging agent back in, skill group data will be incorrect.
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Bug Details Include
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