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Cisco Bug: CSCuj70904 - Issue in Call History of Jabber for Mac,when call transferred by IP Phon

Last Modified

Feb 12, 2018

Products (1)

  • Cisco Jabber for Mac

Known Affected Releases


Description (partial)

As Currently Jabber for Mac 9.2 don't support Transfer call, but this issue is related to call transfer
 When IP Phone-1 transferred the call of Jabber Mac to IP Phone-2, Jabber Mac and IP Phone-2 will communicate. If we disconnect the call and check the call history of Jabber for Mac, we can find the detail of IP Phone-2 instead of IP Phone-1in dialed number .
Actually Jabber for Mac has dialed/called IP Phone-1, So in the call history details should show dialed number as IP Phone-1, not IP Phone-2 because Jabber for Mac didn't dialed IP Phone-2 DN.
When I check the same scenario in IP Phones, I found that call history is showing the dialed number(IP Phone-1) details, not the transferred number(IP Phone-2) details.

Jabber for Mac-9.2.1
Mac OS-10.8
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