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Cisco Bug: CSCuj68965 - Desktop Configuration and Upload Process logs not enable by default

Last Modified

Jun 16, 2014

Products (7)

  • Cisco Unified Contact Center Express
  • Cisco Unified IP Interactive Voice Response (IVR) 10.0(1)
  • Cisco Unified Contact Center Express 10.0(1)
  • Cisco Unified IP Interactive Voice Response (IVR) 9.0(1)
  • Cisco Unified IP Interactive Voice Response (IVR) 9.0(2)
  • Cisco Unified Contact Center Express 9.0(1)
  • Cisco Unified Contact Center Express 9.0(2)

Known Affected Releases

9.0(1) 9.0(2) 9.0(2)SU1

Description (partial)

Symptom:
When collecting logs for Desktop Configuration and Upload Process logs from RTMT, there will be not result since in UCCX 9.0 they are not enable by default.

Conditions:
UCCX 9.0
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
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