Cisco Bug: CSCuj67372 - DX650 in V.Mute[pkt-drop];Swpd to ext-cam;escaltd call seen black scren
Jan 27, 2014
Known Affected Releases
Symptom: When DX650 goes on Video mute due to network packet drop, swapping to external camera results in black screen on both DX650s(DX650 to DX650 call) Conditions: (1) Place call from DX650-1 to DX650-2 using Internal -camera and seen Tx:Rx:1024*600 (2) Start pkt-drop impairment in Send-direction of DX650-1. Seen DX650-1 gradually went on Vid mute (3) Seen Video mute icon on DX650-2 and 1024*600 video on DX650-1 (4) Swapped from Internal camera to External C920 camera (5) Manually escalated to video by pressing red-color Video mute hardkey on DX650-1 (6) Seen both phones turned out to black display.
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