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Cisco Bug: CSCuj65880 - Widespread Sophos outages

Last Modified

Nov 12, 2016

Products (1)

  • Cisco Web Security Appliance

Known Affected Releases

7.1.3-MR-021 7.5.0-000 7.5.0-MR-833

Description (partial)

Symptom:
Sophos is continuously crashing, and no content is being scanned by sophos.  The continuous sophos restarts, will lag out the WSA, and may result is watchdog reboots.

Conditions:
Our update servers getting out of sync, can cause IDE reversions, and the updater code can delete the directory storing sophos IDE rules that are in use.
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