Preview Tool

Cisco Bug: CSCuj65125 - "Cannot open Packages database ..." error on console post L2 upgrade

Last Modified

Oct 07, 2020

Products (1)

  • Cisco Unified Communications Manager (CallManager)

Known Affected Releases


Description (partial)

An error message on console screen is printed which looks like below:

rpmdb: unable to join the environment

error: db3 error(11) from dbenv->open: Resource temporarily unavailable
error: cannot open Packages index using db3 - Resource temporarily unavailable (11)
error: cannot open Packages database in /var/lib/rpm

This issue happens due rpm lock files corruption, and its a rare occurrence. When this happens, an error message as mentioned in the "symptom" is printed on console screen, and it affects following functionality:

(1) a new re-generation/initialization of db replication
(2) db migration
Bug details contain sensitive information and therefore require a account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.