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Cisco Bug: CSCuj64104 - JDE Adapter hangs attempting new connection once a JDE API Call hangs

Last Modified

Jan 26, 2017

Products (14)

  • Cisco Workload Automation
  • Cisco Tidal Enterprise Adapter for Oracle E-Business Suite
  • Cisco Tidal Enterprise Adapter for Web Services
  • Cisco Tidal Enterprise Adapter for Oracle Database
  • Cisco Tidal Enterprise Adapter for Informatica
  • Cisco Tidal Enterprise Adapter for SAP
  • Cisco Tidal Enterprise Adapter for Cognos
  • Cisco Tidal Enterprise Adapter for JMS
  • Cisco Tidal Agent for Windows
  • Cisco Tidal Enterprise Adapter for Microsoft SQL Server DB
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Known Affected Releases

5.3.1

Description (partial)

Symptom:
A JDE Sever was brought down.
TES Master had connections to the server that was brought down
The connections were not disabled
This caused a thread to hang. 
This hung thread caused all jobs to stop and the adapters to not process jobs.

Conditions:
A JDE Sever was brought down.
TES Master had connections to the server that was brought down
The connections were not disabled
This caused a thread to hang. 
This hung thread caused all jobs to stop and the adapters to not process jobs.
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
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