Guest

Preview Tool

Cisco Bug: CSCuj62619 - Setup Asst crashed. one time issue.

Last Modified

Oct 08, 2013

Products (1)

Known Affected Releases

10.1(1)

Description (partial)

Symptom:
Cisco Setup assistant crashed. This was seen only once. After a factory reset, skipped the initial prompt for configuring network and then device displayed tutorial on how to access app drawer and all. At this time, access phone app from the shortcuts on system bar and press 'back' button so as to take you to the previous screen. Then a toast was displayed that setup assistant has crashed. This setup assistant crash was seen only once but back button not working from phone screen in this situation have been noted more than once.

Conditions:
Device has to be factory reset so that the initial tutorial will be launched on boot up.
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.