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Cisco Bug: CSCuj62193 - CallbackDateTime (DialerDetail table) updating 1hr greater than sys time

Last Modified

Jan 04, 2018

Products (1)

  • Cisco Unified Contact Center Enterprise

Known Affected Releases


Description (partial)

CallbackDateTime in Dialer Detail table is updating 1 hour greater than the prevailing system time during Daylight Savings Time.

Personal callback is scheduled, and Eastern Time (US & Canada) (have DST) is selected in Campaign Manager.
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