Guest

Preview Tool

Cisco Bug: CSCuj61363 - seen Ext-cam C930 is non operational when connctd durng dx650 & MXP call

Last Modified

Oct 08, 2013

Products (1)

Known Affected Releases

10.1(1)

Description (partial)

Symptom:
during call between DX650 and MXP6000 devices, seen when bitrate is changed from Auto to 250k and back to Auto and if C930 ext-cam is connected both internal and external camera crashes(self-view crash)

Conditions:
(1) remove C930 ext-cam from dx650(if connected)
(2) call from dx650 to 6000mxp, seen vid on both sides
(3) set from Auto to 250k in phApp, seen vid on both sides
(4) again changed back from 250k to auto, seen vid on both sides
(5) now connect C930ext-cam and seen self-view becomes blank, ext-cam(int-cam) LED is off
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.