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Cisco Bug: CSCuj60888 - CAD Crashes while in Phone book Editor

Last Modified

Dec 29, 2016

Products (1)

  • Cisco Agent Desktop

Known Affected Releases

10.0(1)

Description (partial)

Symptom:
CAD will CRASH.  You will get a POP UP about Sending the error to Microsoft.
\"Cisco Agent Desktop has encountered a problem and needs to close. We are sorry for the inconvenience.\"

Conditions:
Agent is READY
Clicks on Make Call button
In the Phone Books section Click on Edit
While in Edit the Agent is offered a CALL from UCCX
CAD Crashes
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