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Cisco Bug: CSCuj60569 - PC Assurance needs to support VG202xm and VG204xm gateways

Last Modified

May 04, 2016

Products (2)

  • Cisco Prime Collaboration
  • Cisco Prime Collaboration 9.5

Known Affected Releases

9.5

Description (partial)

Symptom:
Unable to add VG202xm and VG204xm gateways to Device Work Center in PC Assurance 9.5.34267. The SNMP community name is configured correctly, but the gateways do not add. When attempting to add the gateway, you see "State: Unsupported" and "Status Reason: Device details not found" in Device Work Center.

Conditions:
Attempting to add VG202xm or VG204xm gateways. No issue found adding VG202 and VG204 gateways.
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Bug Details Include

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  • Status
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