Cisco Bug: CSCuj59522 - Unable to Hold/retrieve Call after JAL

Last Modified

Dec 29, 2016

Products (1)

Cisco Unified Contact Center Enterprise

Known Affected Releases

10.0(1)

Description (partial)

Symptom:
Unable to Hold/retrieve Call after Join Across Line (JAL) conference scenario

Conditions:
Attempt hold/retrieve when a conference is initiated by Join Across Line (JAL) between the ACD and non-ACD lines and call put on hold for the CTIOS agent desktop

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