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Cisco Bug: CSCuj59522 - Unable to Hold/retrieve Call after JAL

Last Modified

Dec 29, 2016

Products (1)

  • Cisco Unified Contact Center Enterprise

Known Affected Releases


Description (partial)

Unable to Hold/retrieve Call after Join Across Line (JAL) conference scenario

Attempt hold/retrieve when a conference is initiated by Join Across Line (JAL) between the ACD and non-ACD lines and call put on hold for the CTIOS agent desktop
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