Cisco Bug: CSCuj59522 - Unable to Hold/retrieve Call after JAL
Last Modified
Dec 29, 2016
Products (1)
- Cisco Unified Contact Center Enterprise
Known Affected Releases
10.0(1)
Description (partial)
Symptom: Unable to Hold/retrieve Call after Join Across Line (JAL) conference scenario Conditions: Attempt hold/retrieve when a conference is initiated by Join Across Line (JAL) between the ACD and non-ACD lines and call put on hold for the CTIOS agent desktop
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