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Cisco Bug: CSCuj58556 - CleanAir AP lose names & configs w/ failover, malloc failure in NSI

Last Modified

Mar 06, 2018

Products (1)

  • Cisco Aironet 3700 Series Access Points

Known Affected Releases

7.4(110.0) 7.4(111.8)

Description (partial)

Symptom:
An access point may be seen to run out of processor memory.  Log messages may similar to the following may appear:

*Sep 28 07:59:48.323: %SYS-2-MALLOCFAIL: Memory allocation of 10000 bytes failed from 0x3780BC, alignment 0 
Pool: Processor  Free: 188128  Cause: Memory fragmentation 
Alternate Pool: None  Free: 0  Cause: No Alternate pool 
 -Process= "NCI Rx", ipl= 0, pid= 151
-Traceback= 2894C0z 363B40z 365770z 367ACCz 3780C0z D302ACz D30B34z D31978z D3174Cz 3EEAE8z

Conditions:
Access point has Clean Air enabled.

Related Community Discussions

CleanAir対応のAPのメモリリーク問題
2014年10月21日(初版) 2015年1月29日(Update) TAC SR Collection 主な問題 問題の概要 AP3500/AP2600 などCleanAir機能を搭載したAPにてメモリリークが発生することがあります。本事象が発生するとAPにTelnet接続が出来なくなる、show コマンドが不完全になるなどの症状が現れ、AP のログには、NCI Rx(CleanAir機能で使用するプロセス)プロセスでメモリ割り当てに失敗した事を示すメッセージが出力されます。APの再起動によって一時的に回 避できますが、時間が経つと再発します。   % | SYS-2-MALLOCFAIL: Memory allocation of 10000 bytes failed from 0x3780BC, alignment 0 Pool: Processor  Free: 188128  Cause: Memory fragmentation Alternate Pool: None  Free: 0  Cause: No Alternate pool  -Process= "NCI Rx", ...
Latest activity: Jan 28, 2015
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