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Cisco Bug: CSCuj57967 - Sharepoint: Jabber does not provide correct e-mail in contact card

Last Modified

Mar 06, 2014

Products (1)

  • Cisco Jabber for Windows

Known Affected Releases


Description (partial)

Jabber does not provide correct e-mail address in contact card for integrated web application

Configure contact in Active Directory that has following attributes set, proxyAddresses: sip, smtp but make sure that sip and smtp are different. Make sure that E-mail is same as smtp. Also make sure that
msRTCSIP-PrimaryUserAddress is set and same as sip.

Add this contact to integrated application web site and make sure it has SIP Address field set on integrated application web site.To be sure that this value is populated go to Site Settings-> People and Groups -> Members -> Settings -> List Settings->Views section->Detail View, then check and show the column "SIP Address" and "Work email" in the view, then check if user's all values have been updated.

Observe contact card on Members page. It will display SIP URI instead of E-mail on contact card if Jabber is used as IM provider. If competing application client is used as IM provider, correct e-mail address is displayed
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