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Cisco Bug: CSCuj57654 - PCCE : CSA removed from CUIC VOS, but CLI is not removed

Last Modified

Dec 29, 2016

Products (1)

  • Cisco Unified Contact Center Enterprise

Known Affected Releases


Description (partial)

CSA CLIs still available even though CSA end of life and removed from VOS

CUIC VOS has removed CSA (end of life) from CUIC 10.0(1).
But the CLI commands are not removed from CUIC

utils csa status
utils csa enable
utils csa disable

If you run the commands they show that CSA is not available.

admin:utils csa status 
CSA is not installed, command cannot be executed

The above commands should be removed from the CLI script and the CUIC admin console user guide needs to be updated likewise
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