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Cisco Bug: CSCuj57427 - durng call chngd BR(phAp); seen tx-pkts upcount but black screen on LS

Last Modified

Nov 20, 2013

Products (1)

Known Affected Releases

10.1(1)

Description (partial)

Symptom:
When both DX650 and Lifesize devices are registered to CUCM-10.0.0.98000-265 and during active call if bitrate is changed from 4M to 500k on DX650's phoneApp, seen black screen on Lifesize(but DX650 sender packet counts are incrementing properly)

Conditions:
(1) Place call from DX650 to Lifesize.  Seen tx:rx:720p
(2) during active call changed on DX650 phApp from Auto to 500k bitrate, seen tx:360p rx:720p
(3) on Lifesize, seen, black screen, but DX650 sender pkt-count is getting incremented.
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