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Cisco Bug: CSCuj57427 - durng call chngd BR(phAp); seen tx-pkts upcount but black screen on LS

Last Modified

Nov 20, 2013

Products (1)

Known Affected Releases


Description (partial)

When both DX650 and Lifesize devices are registered to CUCM- and during active call if bitrate is changed from 4M to 500k on DX650's phoneApp, seen black screen on Lifesize(but DX650 sender packet counts are incrementing properly)

(1) Place call from DX650 to Lifesize.  Seen tx:rx:720p
(2) during active call changed on DX650 phApp from Auto to 500k bitrate, seen tx:360p rx:720p
(3) on Lifesize, seen, black screen, but DX650 sender pkt-count is getting incremented.
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