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Cisco Bug: CSCuj56650 - DX650 in POM doesn't prompt user for PIN

Last Modified

Aug 06, 2018

Products (1)

Known Affected Releases


Description (partial)

The phone does not lock automatically after 10 minutes of idle time or after business hours
despite the CUCM configuration.
The hard button ''lock'' does not lock the phone either.

These scenarios happen when the phone first boots up in Phone Only Mode or after a factory
reset when the phone comes back in Phone Only Mode.
No PIN has been set by the user.
Since the user does not configure e-mail, they are never prompted to enter a PIN number.
Even if the user is using Fuji features, the phone still does not prompt the user to protect
their information.
Bug details contain sensitive information and therefore require a account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
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