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Cisco Bug: CSCuj55997 - Different Error messages for SRs search with sort by Cust or Policy name

Last Modified

Sep 23, 2014

Products (1)

  • Cisco Prime Provisioning

Known Affected Releases

6.4(1.3)

Description (partial)

Symptom:
Prime Provisioning throwing different Error messages for SRs search with sort by Customer or Policy name option.

Conditions:
1.Invoke Service Request Manager Page.
2.Select Show Services with Policy Name
3.Enter the Policy name as "dual"

4.Select of type as MPLS , click on Find button, will list Job ID information.
5.Click on Customer Name , to sort by Customer Name
Observed Behavior:
Observed the Error as "15 : Incorrect API usage : Unknown Interface used: com.cisco.vpnsc.repository.common.Customer. Specify this Interface in the QM argument" , Please check the attached snapshots "MPLS_Customer_Name".

6.Filter the SRs with Job ID as * , of type All, click to Sort by Customer name , observed the error as "ORA-00904: "DEVICE_CONFIG_SR"."CUSTOMER_ID": invalid identifier ", Please check the attached snapshot "All_Customer_Name"

7.Filter the SRs with Job ID as * , of type MPLS, click to Sort by Customer name , observed the error as "ORA-00904: "MPLS_SR"."CUSTOMER_ID": invalid identifier ",Please check the attached snapshot"MPLS_Customer_Name_Diff_Error".

8.Filter the SRs with Job ID as * , of type MPLS,L2VPN,VPLS & EVC, click to Sort by Policy Name , observed the error as "ORA-00904: "MPLS_SR"."POLICY_ID": invalid identifier", Please check the attached snapshot"All_Policy_Name".

Expected Behavior:
For all the Sort options , PP GUI should show proper results without any error messages.
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