Cisco Bug: CSCuj55997 - Different Error messages for SRs search with sort by Cust or Policy name
Sep 23, 2014
- Cisco Prime Provisioning
Known Affected Releases
Symptom: Prime Provisioning throwing different Error messages for SRs search with sort by Customer or Policy name option. Conditions: 1.Invoke Service Request Manager Page. 2.Select Show Services with Policy Name 3.Enter the Policy name as "dual" 4.Select of type as MPLS , click on Find button, will list Job ID information. 5.Click on Customer Name , to sort by Customer Name Observed Behavior: Observed the Error as "15 : Incorrect API usage : Unknown Interface used: com.cisco.vpnsc.repository.common.Customer. Specify this Interface in the QM argument" , Please check the attached snapshots "MPLS_Customer_Name". 6.Filter the SRs with Job ID as * , of type All, click to Sort by Customer name , observed the error as "ORA-00904: "DEVICE_CONFIG_SR"."CUSTOMER_ID": invalid identifier ", Please check the attached snapshot "All_Customer_Name" 7.Filter the SRs with Job ID as * , of type MPLS, click to Sort by Customer name , observed the error as "ORA-00904: "MPLS_SR"."CUSTOMER_ID": invalid identifier ",Please check the attached snapshot"MPLS_Customer_Name_Diff_Error". 8.Filter the SRs with Job ID as * , of type MPLS,L2VPN,VPLS & EVC, click to Sort by Policy Name , observed the error as "ORA-00904: "MPLS_SR"."POLICY_ID": invalid identifier", Please check the attached snapshot"All_Policy_Name". Expected Behavior: For all the Sort options , PP GUI should show proper results without any error messages.
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