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Cisco Bug: CSCuj55218 - CUSM should alert if manual changes on the gateway have been made.

Last Modified

Nov 27, 2020

Products (1)

  • Cisco Unified Messaging Gateway

Known Affected Releases


Description (partial)

1.	Retrieve the SRST references from call manager.
2.	Select a site and provision it as esrst.
3.	Post successful provisioning If I were to see the ?ip source-address? under telephony-service let us say it is ( this has been configured by CUSM)
4.	Now if I manually change the ip source address  under telephony service to say ( which is a random ip in my network and was the actual gig 0/0 ip of my remote site)
5.	Then I re-provision the site , and after that is done when I check the ip address the ip is the ip address. Instead of the correct ip address as fetched from CUCM and then pushed to the router namely
6.	While  I understand that this is so because the SRST manager is supposed to provision the site not over write or correct config , there is no way for the user to know that the correct ip address has not been put it by srst manager because there was pre-existing config .
7.	Ideally the SRST manager should  display some sort of a warning letting the user know that there is a conflict in the learned  source address from CUCM and a pre-exisiting config on the gateway.

CUSM release 9.0.4 .

Gateway running CME version 8.6 above.

Provision a site as ESRST ( so that voice register global and telephony-service are auto configured )
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