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Cisco Bug: CSCuj54185 - Password gets removed when "Parameter is a Password(mask)" is checked

Last Modified

Nov 27, 2020

Products (1)

  • Cisco Unified Communications Manager (CallManager)

Known Affected Releases


Description (partial)

When a phone service is created and password is set, and after subscription to the phone, it the parameter on the phone service "Parameter is a Password (mask contents)" checkbox is checked the password becomes blank. 
Then when the user/agent tries to login it gets authentication error.

--Create the IPPA one button login ( ) 
--Login agent 
--Come to the Phone Services page and check the "Parameter is a Password (mask contents)" checkbox 
--Agent login will fail with "Authentication error" 
--Uncheck the same box. Then, you can see that the password is blank in the Service Subscription page.
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Bug Details Include

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