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Cisco Bug: CSCuj54106 - DOC: UCCX Admin Guide has a bad link for Compatibility Matrix

Last Modified

Feb 22, 2014

Products (7)

  • Cisco Unified Contact Center Express
  • Cisco Unified IP Interactive Voice Response (IVR) 8.5(1)
  • Cisco Unified IP Interactive Voice Response (IVR) 10.0(1)
  • Cisco Unified Contact Center Express 8.5(1)
  • Cisco Unified Contact Center Express 10.0(1)
  • Cisco Unified IP Interactive Voice Response (IVR) 9.0(2)
  • Cisco Unified Contact Center Express 9.0(2)

Known Affected Releases

8.5(1) 9.0(2)

Description (partial)

Symptom:
Link to Compatibility matrix in the UCCX 8.5 Administration Guide requires elevated privileges to access.
The incorrect link is in the Real Time Snapshot Config Menu Option section on page 20-5.

Conditions:
All
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
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