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Cisco Bug: CSCuj53962 - User 360 does not work with custom device name for CIPC

Last Modified

Nov 19, 2013

Products (2)

  • Cisco Prime Collaboration
  • Cisco Prime Collaboration 10.0

Known Affected Releases

10.0

Description (partial)

Symptom:
User 360 fails to display user information.

Conditions:
This happens when you provide your own device name to create the CIPC endpoint (user_cipc for example), which causes an issue in the association of end user to device.
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
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