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Cisco Bug: CSCuj53589 - Unassigned Line under Line Group not displayed for BAT Unassigned DN

Last Modified

Nov 27, 2020

Products (1)

  • Cisco Unified Communications Manager (CallManager)

Known Affected Releases

9.1(1.20000.5) 9.1(2.10000.28)

Description (partial)

Symptom:
There are two ways to "DELETE UNASSIGNED DN s" :

1- Go to Route Plan Report --> Find all for UNASSIGNED DN and DELETE the ones we don't require
2- Go to Bulk Administration --> Phones --> Delete Phones --> Unassigned DN s.

Now if I have a DN that is associated to a line group, and say this DN is not associated with any device / phone.

If I go to UNASSIGNED DN s from the ROUTE PLAN REPORT section, we can see this DN as it is under a line group and not associated to any device / phone.

However, if I navigate to Unassigned DN s section from the Bulk Administration page, this DN is not shown if we hit a "Find" for Unassigned DN s .

Conditions:
++ DN must be configured under a LINE GROUP and not associated to any device / phone.
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