Preview Tool

Cisco Bug: CSCuj53450 - ISW shows "Unknown" alerting name when VXME takes over shared line call

Last Modified

Apr 14, 2015

Products (1)

  • Cisco Jabber Softphone for VDI

Known Affected Releases


Description (partial)

Cisco Jabber for Windows' integrated session window (ISW) shows "Unknown" alerting name when VXME takes over the shared line call.

Phone A -> Cisco VXME for Windows
Phone B (Shared Line with Phone A) -> Cisco 8945
Phone C ->Cisco 9971
a) Phone B makes a call to Phone C
b) Phone C answers the call
c) Phone B places call on hold
d) Phone A resume call from hold
e) Phone A get chat window with Unknown alerting name in title bar
Bug details contain sensitive information and therefore require a account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.