Cisco Bug: CSCuj49565 - Error while trying to run self diagnostics
Jan 14, 2020
- Cisco Telepresence Integrator C Series
Known Affected Releases
Symptom: Codecs running TC22.214.171.124d401c or TC126.96.36.199ea0b. Configuration changes triggers the issue. After a reboot the codec seems to be stucked in booting status. From the xstatus, I see the codec is stucked in initializing *s SystemUnit State System: Initializing <------ Conditions: The webGUI shows the codec self-diagnostic error, you can't see any image from the monitor. You also can't reboot the codec from the webGUI or the API command. xcommand boot *r BootResult (status=Error): Description: System not ready ** end You need to cut down the power of the codec, and then power on, the codec recover to be normal.
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