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Cisco Bug: CSCuj49252 - Pop-up IP Phone service doesn't work intermittently

Last Modified

Jun 12, 2020

Products (1)

  • Cisco Unified IP Phones 9900 Series

Known Affected Releases

9.3(4.24)

Description (partial)

Symptom:
The pop-up IP Phone Service doesn't work intermittently when CUCM integrates with the 3rd Vendor application. After call is finished, the pop-up window doesn't show and 'Exit' button remains unexpectedly.

Conditions:
This issue is a timing issue. When the off-hook and the pop-up occurs at the same time, the problem is seen.
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
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  • Known Fixed Releases
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