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Cisco Bug: CSCuj48084 - Jabber changes IM of contacts from whom user has voicemail messages

Last Modified

Mar 05, 2014

Products (1)

  • Cisco Jabber for Windows

Known Affected Releases

9.2(4)

Description (partial)

Symptom:
User is unable to IM certain contacts. Sees error "Message to XXX, XXX could not be delivered." in chat window.

When right-click on contact to view profile, IM address incorrectly set to email address.

Conditions:
When running Jabber for Windows 9.2.4, with visual Voicemail connected to Unity Connection, receive a voicemail from a user on your contact list.
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
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