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Cisco Bug: CSCuj47833 - Intermittent Presence Engine Core Dump Cascading DND to CUCM

Last Modified

Aug 10, 2018

Products (2)

  • Cisco Unified Communications Manager IM & Presence Service
  • Cisco Unified Presence Version 8.6

Known Affected Releases

8.6(5)

Description (partial)

Symptom:
When setting DND from Jabber, CUCM IM&P cascades this down to CUCM such that all that user's deskphones also transition to DND. In doing so, the Presence Engine Service (responsible for cascading the DND) restarts with a core dump generated,

Conditions:
A Core Dump is generated when cascading DND to CUCM. This is an intermittent issue, seen just once.
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