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Cisco Bug: CSCuj47599 - CLI Tools not manifested to interact with UAC

Last Modified

Dec 29, 2016

Products (1)

  • Cisco Unified Contact Center Enterprise

Known Affected Releases

8.5(4)

Description (partial)

Symptom:
Unified System CLI works only for the users who install UCCE. All other users get a java exception error Unified System CLI is launched :

java.io.FileNotFoundException: log\cli.bin (Access is denied)
   .
   .     (Java errors)
   .
log4j:ERROR No output stream or file set for the appender named [CLI_LOG].

The login prompt for the CLI Tool may appear but some of the CLI functions doesn't work correctly.

Conditions:
Observed in Windows 2008 OS when User Access Control is enabled.
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
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