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Cisco Bug: CSCuj47586 - Transfer with ENTER key within 1.5-2secs showing call failed error

Last Modified

Oct 12, 2016

Products (1)

  • Cisco Unified Attendant Consoles

Known Affected Releases

9.1

Description (partial)

Symptom:
- Operator Answer the initial Call.
- Operator select a transfer target in the directory
- Operator hits enter key to begin the transfer
- Operator hits enter a second time after 2 seconds (which is basically the time frame when operator's phone is trying establish call leg to destination)
- Transfer fails, but call toward initial caller is alive

Conditions:
Operator presses enter key for second time after 1 second margin allowed for blind transfer but before call is connected to called party ~3 seconds.
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  • Status
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