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Cisco Bug: CSCuj47241 - 8941 phone hangs for an incoming Lync call

Last Modified

Jul 01, 2014

Products (9)

  • Cisco IP Phone 8800 Series
  • Cisco Unified IP Phone 9951
  • Cisco Unified IP Phone 6941
  • Cisco Unified IP Phone 6961
  • Cisco Unified IP Phone 8961
  • Cisco Unified IP Phone 9971
  • Cisco Unified IP Phone 8941
  • Cisco Unified IP Phone 8945
  • Cisco Unified IP Phone 6921

Known Affected Releases

9.2(3)

Description (partial)

Symptom:
8941 phone hangs for an incoming Lync call

Conditions:
when lync makes a call to 8941/45 phones its getting ringtone and while answering the call the phone is going in to hanged state.
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
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