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Cisco Bug: CSCuj46759 - No audio on calls to third party IVR when using 9.3.3.2 firmware.

Last Modified

Feb 22, 2014

Products (10)

  • Cisco IP Phone 8800 Series
  • Cisco Unified IP Phone 9951
  • Cisco Unified IP Phone 6961
  • Cisco Unified IP Phone 6941
  • Cisco Unified IP Phone 8961
  • Cisco Unified IP Phone 8941
  • Cisco Unified IP Phone 9971
  • Cisco Unified IP Phone 8945
  • Cisco Unified IP Phone 6945
  • Cisco Unified IP Phone 6921

Known Affected Releases

9.3(3)

Description (partial)

Symptom:
Calls to third party IVR made from 6945 phone running SIP firmware 9.3.3.2 gives no audio.

Conditions:
Issue occurs always with the firmware. There is no specific trigger.
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
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