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Cisco Bug: CSCuj45098 - CAD is not compatible with AltGr key

Last Modified

Feb 22, 2014

Products (5)

  • Cisco Unified Contact Center Express
  • Cisco Unified IP Interactive Voice Response (IVR) 9.0(1)
  • Cisco Unified IP Interactive Voice Response (IVR) 9.0(2)
  • Cisco Unified Contact Center Express 9.0(1)
  • Cisco Unified Contact Center Express 9.0(2)

Known Affected Releases

8.5(1)SU4.5 9.0(1) 9.0(2)SU2

Description (partial)

Symptom:
Cannot type Polish special characters in CAD integrated browser
If agent need to type character:  (n with  apostrophe) by using the AltGr + n  this conflicts with CAD integrated browser shortcut and opens a new tab.

Conditions:
UCCX CAD integrated browser.
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
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