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Cisco Bug: CSCuj44874 - The Cisco Unified ICM ACD Supplement guide procedure correction

Last Modified

Dec 29, 2016

Products (1)

  • Cisco Unified Contact Center Enterprise

Known Affected Releases

8.5(4)

Description (partial)

Symptom:
The steps to remove Unified ICM subskill groups have been reversed, causing failure when attempting to remove the subskill group.

Conditions:
ICM 8.0 and up
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Bug Details Include

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  • Status
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  • Known Fixed Releases
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