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Cisco Bug: CSCuj44874 - The Cisco Unified ICM ACD Supplement guide procedure correction

Last Modified

Dec 29, 2016

Products (1)

  • Cisco Unified Contact Center Enterprise

Known Affected Releases


Description (partial)

The steps to remove Unified ICM subskill groups have been reversed, causing failure when attempting to remove the subskill group.

ICM 8.0 and up
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