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Cisco Bug: CSCuj43654 - agent extenion emplty, validation should happen in UI 1st

Last Modified

Jun 18, 2014

Products (1)

  • Cisco Finesse

Known Affected Releases

10.0(1)

Description (partial)

Symptom:
agent extenion emplty, validation should happen in UI 1st

Conditions:
in finesse agent desktop, in the login page, the mandatory parameters are
ID*
Password*
Extension* 

when a user enter ID and password (both valid) but dont enter extension and click Sign-in, it seems finesse is not validating if extension is entered or not and directly contacting the back end server . the backend server is detecting that extension is not entered and then a error is displayed. 

this validation needs to be done in UI layer only
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