Preview Tool

Cisco Bug: CSCuj43654 - agent extenion emplty, validation should happen in UI 1st

Last Modified

Jun 18, 2014

Products (1)

  • Cisco Finesse

Known Affected Releases


Description (partial)

agent extenion emplty, validation should happen in UI 1st

in finesse agent desktop, in the login page, the mandatory parameters are

when a user enter ID and password (both valid) but dont enter extension and click Sign-in, it seems finesse is not validating if extension is entered or not and directly contacting the back end server . the backend server is detecting that extension is not entered and then a error is displayed. 

this validation needs to be done in UI layer only
Bug details contain sensitive information and therefore require a account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.