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Cisco Bug: CSCuj42952 - In IE, closing the browser may not end the call for other party

Last Modified

Nov 26, 2013

Products (1)

  • Cisco Jabber Software Development Kit

Known Affected Releases


Description (partial)

In IE, closing the browser on one end of call may not end the call for the other party.

Steps to reproduce:
1. User A initiates video call to user B 
2.  During the call the user A closes the browser from the "X" button.

Actual results:
  1. The connection is not ended for user B 
  2. The iexplore.exe process is not running on user A machine.

The issue has been reported in deployments that use multiple unload handlers, some of them making network calls.

Windows 7 with IE9 
Windows XP with IE8
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
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  • Known Fixed Releases
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